What are your duties at ONEtobeONE?
I collaborate on the design of the whole system and mainly on the transportation side. I look at the functionalities and how they should work and be user friendly for the end user. The system is never finished and can always be improved, so plenty to do.
Can you tell a bit about your background? Education/work experience.
I graduated in Zwolle from Windesheim as a Logistics Engineer. And besides that, I drive a truck once or twice a week. So in that sense my whole background is in logistics and transport. From my studies I had the opportunity to do assignments for large and well-known transport, logistics and production companies. This has nurtured my knowledge of the entire supply chain we work for. The study focused on the complete supply chain, but my interest is mainly in the transportation part.
What makes you most excited about ONEtobeONE's dashboard/planning tool?
That you can do everything with it. That it adds to the whole process for every user. We are constantly working on usability and functionalities. Often people choose a service that benefits themselves, but is not necessarily beneficial for their customers or partners. The ONEtobeONE solution is designed in such a way that you make the best choice for yourself, but that your partners and customers also experience the benefits of this solution. My goal is to ensure that everyone gets the best out of the system.
You have a background as a driver, were you already familiar with the system?
No, unfortunately not. As a driver I worked with many different systems. These are aimed at making things easier for the transport company. My belief is that an on-board computer should help me as a driver. The way they are set up now, I am mainly doing extra administrative work, which gets in my way rather than saving me time.
Where do you think carriers or planners are still missing opportunities?
The ease of use of ONEtobeONE really delivers a lot of benefits and time savings. The system should work in such a way that without much action you collect all the information and make it complete and insightful for you, your customers and partners.
For example, it should be clear when a truck is delayed 45 minutes another truck can be unloaded earlier. As a result, drivers are not unnecessarily waiting for each other. Because of this transparency, the transport company does not have to take any action here. The end customer sees what time a transport truck arrives and can act accordingly. This removes another step from the current process. The result is more productivity.
We want to move toward the ability for slot scheduling, if one side has multiple docs or loading locations, then people are going to plan more which trucks are where at what time. That can then be fed back to the transportation company, who can then manage this. By using ONEtobeONE, you don't have to actively do anything. All that information becomes available automatically, making it very easy to switch back without making phone calls to drivers to consult.
Do you help customers get onboarded? Do they get an introduction or training, for example?
Ultimately, the system should work so intuitively that you immediately understand how the basic functionalities work and can get it up and running right away. As the system matures, functionalities will be added that it will be useful to get training in in order to get the full potential out of the system. A lot is already possible today, but with an introduction or training you will get more out of it immediately. However, functionality is number one to make the system as complete as possible.
Are there any plans to expand the dashboard?
In the short term, we are mainly developing the transportation management system. In which we are working toward actually making scheduling easy. The next step is to provide a solution where the customer can add and drag and drop trucks in a time frame. With which scheduling multiple cars will become even easier.